2. CCASS Phone Operations Hotline (Telephone number will be given to Investor Participants upon admission)

Service	Day	Time
Input and Affirm ISIs Input Subscription Instruction	Monday - Friday              Saturday / Sunday /           Public holiday	00:00 - 06:30*                                      07:30 - 19:00 19:00 - 00:00* 24 hours*
Input Dividend Election Instructions Input/Change Voting Instructions Input EIPO Application Instructions Input Tender Instructions	Daily	24 hours
Enquiries	Daily	24 hours
Operator Assistance	Monday - Friday	09:00 - 18:00
	Saturday	09:00 - 13:00

3. CCASS Internet System (https://ip.ccass.com)

Service	Day	Time
Input and Affirm ISIs Input Subscription Instruction	Monday - Friday Saturday / Sunday /           Public holiday	00:00 - 06:30*                             07:30 - 19:00                                        19:00 - 00:00* 24 hours*
Input Dividend Election Instructions Input/Change Voting Instructions Input EIPO Application Instructions Input Tender Instructions	Daily	24 hours
Enquiries	Daily	24 hours

4. Customer Service Centre

Service	Day	Time
Investor Account Services General Enquiries	Monday - Friday	09:00 - 18:00

5. Depository Service Counters Hall

Service	Day	Time
Deposit shares	Monday - Friday	10:00 - 15:45
Collect shares	Monday - Friday	10:00 - 17:00

* Instruction inputted during the period will be processed on next system online session (at around 07:00)