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Securities Trading (AMS/3, Shanghai and Shenzhen Connect)

Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.

SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.  

Price Information / Technical Specification / Service Level of SDNet/2 (effective from 1 March 2016)

SDNet/2 Installation Guidelines

Vendors Contact Information

a. For Ordering, Billing and General Enquiry

   HKT  HGC  WTT
Phone: 2888-2929 or

dedicated Account Manager

8196-1238 2112-9000 (Ordering)

121-388 (Billing and General Enquiry)

Service Hours: Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Email Address: sdnet@pccw.com or

E-Mail to dedicated Account Manager

sdnet_hotline@hgc.com.hk sdnet@wtthk.com.hk

 

b. 24-hour Technical Support / Fault Reporting

   HKT HGC WTT 
Phone: 2888-8808 2121-1238 121-388
Email Address: sdnet_support@pccw.com sdnet_support@hgc.com.hk sdnet_support@wtthk.com.hk

HKEX Technical Support

Email : sdnet@hkex.com.hk


Updated 01 Mar 2016

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