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The Privacy Notice for Subscription Centre (“Notice”) applies to individuals who may be interested in receiving digital content on the key points below in order to stay connected with Hong Kong Exchanges and Clearing Limited and its affiliated companies (together, “HKEX”. “we”, “our” or “us”):

  • HKEX IPO Listing
  • HKEX Insights & Research
  • HKEX hosted Corporate Events
  • HKEX Products & Services
    • Cash Equities (including Stock Connect and Synapse)
    • Equity Derivatives
    • Exchange Traded Funds
    • Structured Products
    • Data
    • Hosting and Co-location
    • Fixed Income and Currency (including OTCC and Swap Connect)

 (together, “E-Communications”).

HKEX is committed to protecting your Personal Data. “Personal Data” is any information that relates to an identifiable individual or can be used to identify an individual – sometimes the individual is referred to as a “Data Subject”.  If the correct Personal Data is not submitted to HKEX then we may be unable to process requests relating to your rights under applicable data protection laws.

If we provide links to the websites of independent third parties in our E-Communications, we encourage you to read the privacy policies made available on their websites as we cannot control nor are we responsible for how they handle your Personal Data.

We will revise this Notice from time to time to reflect relevant developments to HKEX or changes in the applicable laws and regulations. To the extent required under appliable data protection laws, we will notify you of the material changes and, where required, seek your consent. You may check this link for the most up-to-date Notice. 

You can unsubscribe from the E-Communications anytime:

(1) use the unsubscribe function in the Subscription Centre

(2) click the unsubscribe link provided in each of our E-Communications

(3) email marketing@hkex.com.hk

What Personal Data do we collect and how do we collect it?

Why do we use the Personal Data and how do we use it?

We can only use your Personal Data when the data protection law that applies to you allows us to, which means that we must have at least one lawful basis for each use. Consent is not always required but if it is, we shall obtain it prior to processing your Personal Data.

For more details, please contact us through one of the channels listed in the “Contact Us” section below.

How long do we keep the Personal Data?

Your Personal Data will be retained by us for as long as is necessary to fulfil the purposes required for the processing under the E-Communications regime. HKEX will also refer to the following factors when determining or confirming the appropriate retention period of Personal Data:

  • the original purpose of collection
  • the termination of any contract involving your Personal Data
  • the limitation period as defined in the applicable law
  • the existence of any legal or regulatory investigations or legal proceedings
  • specific laws or regulations setting out functions, obligations, and responsibilities
  • retention period set out in non-statutory guidelines issued by our regulators or international bodies
  • the sensitivity of the Personal Data and the degree of risk from the associated processing activity

If you are located in Mainland China, we usually retain your Personal Data for not more than 3 years from the last activity or interaction with us.

Where any Personal Data is no longer necessary for the purposes for which it is collected, we shall cease the processing of that Personal Data as soon as reasonably practicable and take reasonable measures to securely destroy the relevant Personal Data (unless we are required to keep your Personal Data for a longer period if required under applicable laws or our group retention policy). For more details, please contact us through one of the channels listed in the “Contact Us” section below.

How do we keep your Personal Data secure?

We will take all practicable and reasonable steps to promote the security of the Personal Data we process in a manner consistent with applicable data protection laws and established international security standards. This includes physical, technical and administrative safeguards, to help prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, and to maintain the general security of the data. For more details, please contact us through one of the channels listed in the “Contact Us” section below.

Rights over the Personal Data

You may be afforded the following data subjects rights, to the extent available under applicable data protection law:

  • confirm whether we hold your Personal Data and the type of Personal Data we hold
  • access a copy of your Personal Data
  • delete your Personal Data
  • correct or supplement your Personal Data where it is found to be inaccurate
  • restrict the processing performed on your Personal Data
  • §object to our continued use of your Personal Data for direct marketing purposes, or, withdraw consent to the processing of your Personal Data in other situations (e.g. processing carried out on the basis of our legitimate interests)
  • transfer the Personal Data to another party in a machine readable format

In certain jurisdictions, you may also be provided with additional rights:

Where these rights apply, we shall use reasonable endeavours to fulfil the request or provide an explanation.

We endeavour to respond as soon as possible and, in any event, within the timeframe stipulated under the applicable data protection law. In the event of a potential delay, we will provide an explanation and the expected timeframe for delivery. Please note that we may seek confirmation of identity or clarification in order to fulfil the request. We may also charge a reasonable fee for the cost of processing the request as permitted under the applicable law. If you would like to exercise your Data Subject rights, please contact us through one of the channels listed in the “Contact Us” section below.

Automated Decision-Making

We do not use any automated decision-making to issue E-Communications to you. We will inform you if we do and seek your prior consent.

Do we disclose Personal Data to third parties or transfer it to another region?

HKEX is Hong Kong based and therefore, when you submit any Personal Data to HKEX to subscribe to the E-Communications it will be transferred to Hong Kong. We disclose your Personal Data to the following groups of third parties so that we can deliver E-communications, and comply with applicable laws. 

  • Affiliates of Hong Kong Exchanges and Clearing Limited
  • Our vendors who provide marketing and advertising support
  • Our vendors who provide strategy or other consultancy services in respect of our businesses
  • Our agents, contractors or vendors who provide administrative support to us
  • Our professional service providers such as legal advisors, tax consultants, and accountants

Occasionally, we may also need to share your Personal Data with courts, regulatory authorities, government and law enforcement agencies, and other public authorities due to our legal obligations.

Depending on which data protection law applies to you and the nature of the transfer, we may need to first contact you for additional consent and carry out measures such as conduct an assessment before the transfer activity takes place.

If we transfer your Personal Data out of your home country, then we will do our best to protect it such as ensuring that the laws and regulations in the destination in which we process it provides a comparable level of protection or we provide you with additional safeguards before the transfer takes place.

You can obtain further details on the processing locations and our measures for safeguarding international transfers by contacting us at the address below.

Contact Us

If you have any questions or comments relating to the content of this Notice, report any concerns about our Personal Data processing, or if you would like to exercise your Data Subject Rights, please contact us through the channels below:

Group Data Protection Officer
GDPO Office
Hong Kong Exchanges and Clearing Limited
8/F., Two Exchange Square
8 Connaught Place
Central
Hong Kong

By email: dataprivacy@hkex.com.hk

UK Representative: 10 Finsbury Square, London, EC2A 1AJ, United Kingdom

EU Representative: De Cuserstraat 91, 1081 CN Amsterdam, Postbus/PO Box 7902, 1008 AC Amsterdam, Netherlands

By email: dataprivacy@hkex.com.hk

Please include the following details in any request to exercise your Data Subject Rights:

Identity of Data Subject

  • Full Name
  • Company Name
  • Email Address
  • Address of principal residence
  • Identity particulars if acting on behalf of a Data Subject
  • Contact details held on file or Document(s) to verify identity

Nature of the Request

  • Product or Service to which the Data Subject has subscribed
  • Specific Right
    • Purpose of the Request
    • Preferred communication channel and address for receiving the results of the request
    • Document(s) to support the rights request

Any Data Subject who has contacted us to express concerns about the way we manage their Personal Data and is of the view that we have not addressed the matter satisfactorily, may also contact the relevant privacy regulator to resolve the matter or seek assistance.

The privacy regulator in the United Kingdom is the Information Commissioner, who may be contacted at https://ico.org.uk/make-a-complaint/ or by post to: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.

If you live outside of the UK, you may contact the relevant data privacy regulator in your country of residence.

Last Updated: February 2026

Annex

This Notice relates to privacy practice of the following HKEX group entities. For the contact details of the following entities, please refer to the “Contact Us” section above.

  • The Stock Exchange of Hong Kong Limited
  • Hong Kong Futures Exchange Limited
  • Hong Kong Securities Clearing Company Limited
  • HKFE Clearing Corporation Limited
  • The SEHK Options Clearing House Limited
  • OTC Clearing Hong Kong Limited
  • HKEX Information Services Limited
  • HKEX Information Services (China) Limited
  • HKEX (China) Limited, HKEX Investment (China) Limited
  • HKEX Investment (Hong Kong) Limited
  • Hong Kong Futures Exchange Limited Singapore Branch
  • The Stock Exchange Of Hong Kong Limited Singapore Branch
  • HKEX (U.S.) LLC 
  • HKEX (Middle East) Limited
  • Integrated Fund Platform
  • Core Climate Global Limited
  • Sustainable and Green Exchange Fund