For onboarding related matters
Phone: +852 2840 2345
Email: hkexiap@hkex.com.hk
Operation hours:
Monday to Friday (business days only)
08:30 – 17:30
For submission related matters
Phone: +852 2840 3780
Email: IAPhotline@hkex.com.hk
Operation hours:
Monday to Friday (business days only)
06:00 – 23:00
Non-business day immediately preceding a business day
15:00 – 20:00