Holiday Notice

While HKEX’s Hong Kong markets will be closed on 3-7 April, all MSCI and currency products in the derivatives market will be available for trading. The Hong Kong markets will re-open as usual on 8 April. Please visit the HKEX Calendar for detailed trading arrangements and visit the Derivatives Holiday Trading page for a list of Holiday Trading Products.

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Hong Kong Exchanges and Clearing Limited and its affiliated companies (together "HKEX", "we", our” or "us") are committed to protecting all Personal Data under our custody, control, or possession. “Personal Data” is any information that relates to an identifiable individual or can be used to identify an individual – sometimes the individual is referred to as a “Data Subject or consumer.

This privacy notice (“Notice”) applies to the Personal Data we collect and further process from Data Subjects who respond to our public consultation papers and white papers.

If the correct Personal Data is not submitted to HKEX, we may not be able to ensure the correct details are published or contact respondents if we have queries about their comments and/or we may be unable to process requests relating to their rights as Data Subjects under the applicable data protection laws.

What Personal Data do we collect and how do we collect it?

Why do we use the Personal Data and how do we use it?

The “Legal Basis” is what data protection laws set out as the lawful reasons for processing Personal Data, such as a legitimate interest to operate our business so long as it does not materially and adversely impact your interests, rights, and freedoms.

Legal Basis

Purpose

Legitimate Interests

  • Opinion data as part of the consultation process to understand the market/public response to the proposal(s) set out in the consultation paper or white paper; 
  • Identity and contact data to verify and clarify responses; 
  • Identity data where consent has been provided for external publication; 
Public Interest
  • We may also process your personal data on the basis that it is necessary for the performance by HKEX of a task in the public interest.
Consent
  • Separate consent- Required if you are a Data Subject in Chinese Mainland and we need to  share your Personal Data with a third party, publicly disclose it, transfer it outside Chinese.
Legal or Regulatory Obligations
  • Discharge the functions of HKEX and any company of which HKEX is the recognised exchange controller;
  • Comply with a court order, subpoena or other legal process;
  • Comply with a request by a government authority, law enforcement agency or similar body; and
  • Comply with laws applicable to us including domestic data protection laws.
 

Do we disclose Personal Data to third parties or transfer it to another jurisdiction?

HKEX discloses Personal Data to one or more third party organisations that may facilitate our public consultation papers and white papers – and these include:

  • Affiliates of Hong Kong Exchanges and Clearing Limited;
  • Our contractors or vendors who provide telecommunications, IT security, or other technical assistance;
  • Our vendors who facilitate the availability of online forms; 
  • Our vendors who provide strategy or other consultancy services in respect of our businesses; and 
  • Our agents, contractors or vendors who provide administrative support to us.

To fulfil our legal obligations, we may also share your Personal Data with courts, regulatory authorities, government and law enforcement agencies, and other public authorities.

Further details about these third parties may be provided upon request to the address in the “Contact Us” section below.  We shall endeavour to provide such information to the extent we are required to do so under applicable data protection laws. 

Where required under applicable data protection laws, HKEX will only disclose Personal Data to third parties with your prior consent. In certain jurisdictions, HKEX may also be required to take additional measures prior to giving effect to such transfers (e.g. carrying out privacy impact assessments prior to the transfer).   

HKEX may process Personal Data outside of the Data Subject’s home jurisdiction, including sharing the Personal Data with third parties. HKEX shall use reasonable endeavours to ensure that the laws and regulations of the destination jurisdiction shall offer the same or comparable level of protection for Personal Data. Where this is not the case, we shall ensure appropriate safeguards are in place at the time of the transfer by implementing standard contractual clauses or other data transfer mechanism approved by the authorities of the relevant jurisdiction. Where required under applicable data protection laws, we shall also carry out additional measures for the offshore transfer such as carrying out a privacy impact assessment.  

The regions where the Personal Data may be hosted or transferred to will vary from time to time, but typically include Hong Kong, the UK, US, EU, Switzerland, Singapore, Japan, India, and Chinese Mainland. 

Further details on the processing locations and our measures for safeguarding international transfers (including adequacy decisions) may be obtained upon request to the address in the “Contact Us” section below.

 

How long do we keep the Personal Data?

Personal Data is retained in accordance with our internal policies and applicable law.  

Your Personal Data will be retained by us for as long as is necessary to fulfil the purposes required for the processing. HKEX will also refer to the following factors when determining or confirming the appropriate retention period of Personal Data:

  • the original purpose of collection;
  • the termination of any contract involving the Data Subject’s Personal Data;
  • the limitation period as defined in the applicable law;
  • the existence of any legal or regulatory investigations or legal proceedings;
  • specific laws or regulations setting out HKEX’s functions, obligations, and responsibilities;
  • retention period set out in non-statutory guidelines issued by our regulators or international bodies; and 
  • the sensitivity of the Personal Data and the degree of risk from the associated processing activity.

For Data Subjects in Mainland China, we usually retain the Personal Data for not more than 3 years from the last activity or interaction with us. Further details of our Personal Data retention period may be obtained upon request to the address in the “Contact Us” section below.  

Where any Personal Data is no longer necessary for the purposes for which it is collected, we shall cease the processing of that Personal Data as soon as reasonably practicable (although copies may be retained as necessary for archival purposes, for use in any actual or potential dispute, or for compliance with applicable laws), and take reasonable measures to destroy the relevant Personal Data.

 

How do we keep your Personal Data secure?
We will take all practicable and reasonable steps to promote the security of the Personal Data we process in a manner consistent with applicable data protection laws and established international security standards. This includes physical, technical and administrative safeguards, to help prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, and the loss of any storage medium or device on which the Personal Data is stored, and to maintain the general security of the data.
Rights over the Personal Data

As a summary, the following Data Subject rights may be exercised to the extent provided under applicable data protection laws:
  • confirm whether we hold the Data Subject’s Personal Data and the type of Personal Data held by us;
  • access a copy of the Personal Data held by us;
  • delete your Personal Data held by us;
  • correct or supplement your Personal Data where it is found to be inaccurate;
  • restrict the processing performed on your Personal Data;
  • withdraw consent to the processing of your Personal Data in certain situations (e.g. processing carried out on the basis of our legitimate interests); AND
  • transfer the Personal Data to another party in a machine readable format.

In certain jurisdictions, Data Subjects may also be provided with additional rights.

Where these rights apply, we shall use reasonable endeavours to fulfil the request or provide an explanation.  Please note that under applicable data protection law, we are only obligated to respond to Personal Data requests from the same Data Subject up to two times in a 12-month period, and we may be limited in what Personal Data we can disclose which is also for the protection of your Personal Data.

We will endeavour to respond to you as soon as possible and, in any event, within the timeframe stipulated under the applicable data protection law. In the event of a potential delay, we will provide an explanation and the expected timeframe for delivery.  Under applicable data protection law, we may also be required to charge a reasonable fee for the cost of processing the request.

Please note that we may need to seek confirmation of identity or clarification in order to fulfil the request. If you as the Data Subject would like to appoint an authorised agent to make a request on your behalf, we may require you to verify your identity with us directly before we provide any requested information to your authorised agent unless your authorised agent has power of attorney or acts as a conservator. Information collected for purposes of verifying your request will only be used for verification. For deletion requests, you will be required to submit a verifiable request for deletion and then confirm separately that you want Personal Data about you deleted.

If you would like to exercise your Data Subject rights, please contact the HKEX Group Data Protection Office via one of the channels below.  

Contact Us

If you have any questions or comments relating to the content of this Notice, report any concerns about our Personal Data processing, or if you would like to exercise your Data Subject Rights, please contact us through the channels below:

By Post:

Group Data Protection Officer
GDPO Office
Hong Kong Exchanges and Clearing Limited
8/F., Two Exchange Square
8 Connaught Place
Central
Hong Kong

By email: DataPrivacy@hkex.com.hk

UK Representative:
10 Finsbury Square, London, EC2A 1AJ, United Kingdom

EU Representative:
De Cuserstraat 91, 1081 CN Amsterdam, Postbus/PO Box 7902, 1008 AC Amsterdam, Netherlands
hkex.eurep@eversheds-sutherland.com

Please include the following details in any request to exercise your Data Subject Rights:

Identity of Data Subject

  • Full Name
  • Company Name
  • Email Address
  • Address of principal residence
  • Identity particulars if acting on behalf of a Data Subject
  • Contact details held on file or Document(s) to verify identity


Nature of the Request

  • Product or Service to which the Data Subject has subscribed
  • Specific Right
    • Purpose of the Request
    • Preferred communication channel and address for receiving the results of the request
    • Document(s) to support the rights request

Any Data Subject who has contacted us to express concerns about the way we manage their Personal Data and is of the view that we have not addressed the matter satisfactorily, may also contact the relevant privacy regulator to resolve the matter or seek assistance.

The privacy regulator in the United Kingdom is the Information Commissioner, who may be contacted at https://ico.org.uk/make-a-complaint/ or by post to: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.

If you live outside of the UK, you may contact the relevant data privacy regulator in your country of residence.

 

Last Updated: 5 March 2026

Annex

This Notice relates to privacy practice of the following HKEX group entities. For the contact details of the following entities, please refer to the “Contact Us” section.

  • The Stock Exchange of Hong Kong Limited
    • The Stock Exchange Of Hong Kong Limited Singapore Branch
  • Hong Kong Futures Exchange Limited
    • Hong Kong Futures Exchange Limited Singapore Branch
  • Hong Kong Securities Clearing Company Limited
  • HKFE Clearing Corporation Limited
  • The SEHK Options Clearing House Limited
  • OTC Clearing Hong Kong Limited
  • HKEX Information Services Limited
  • HKEX Information Services (China) Limited
  • HKEX (China) Limited
  • HKEX Investment (China) Limited
  • HKEX Investment (Hong Kong) Limited
  • Qianhai Mercantile Exchange Co. Limited.
  • HKEX (U.S.) LLC
  • Integrated Fund Platform Limited 
  • Sustainable and Green Exchange Limited 
  • HKEX (Middle East) Limited
  • Core Climate Global Limited