Derivatives Trading (HKATS)

Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.

SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.  

Price Information / Technical Specification / Service Level of SDNet/2


Vendors Contact Information

a. For Ordering, Billing and General Enquiry

            HKT HKBNES
Phone: 2888-2929 or dedicated Account Manager 2112-9000 (Ordering)

121-388 (Billing and General Enquiry)

Service Hours:

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Email Address: sdnet@pccw.com

or E-Mail to dedicated Account Manager



b. 24-hour Technical Support / Fault Reporting

            HKT             HKBNES            
Phone: 2888-8808 121-388
Email Address: Sdnet_support@pccw.com sdnet_support@hkbn.com.hk

HKEX Technical Support

Email : sdnet@hkex.com.hk

Updated 29 Apr 2020