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Market Data (OMD-C, OMD-D, OMD-CC, IIS)

Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.

SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.  

Price Information / Technical Specification / Service Level of SDNet/2

SDNet/2 Installation Guidelines

Vendors Contact Information

a. For Ordering, Billing and General Enquiry

HKT HGC(1) HKBNES(2) 
Phone: 2888-2929 or dedicated Account Manager 8196-1238 2112-9000 (Ordering)
121-388 (Billing and General Enquiry)

Service Hours: Monday – Friday: 9:00 – 18:00
Saturday: 9:00 – 13:00
(except Public Holidays)
Monday – Friday: 9:00 – 18:00
Saturday: 9:00 – 13:00
(except Public Holidays)
Monday – Friday: 9:00 – 18:00
Saturday: 9:00 – 13:00
(except Public Holidays)
Email Address: sdnet@pccw.com

or E-Mail to dedicated Account Manager

sdnet_hotline@hgc.com.hk sdnet@wharftt.com

 

b. 24-hour Technical Support / Fault Reporting

HKT HGC(1) HKBNES(2)
Phone: 2888-8808 2121-1238 121-388
Email Address: sdnet_support@pccw.com sdnet_support@hgc.com.hk sdnet_support@wharftt.com
Note (1): HGC Global Communications Limited (HGC) will cease to be a SDNet/2 Accredited Vendor effective from 1st May 2020.
Note (2): Change company name from Wharf T&T to HKBN Enterprise Solutions HK Limited in September 2019

 

HKEX Technical Support

Email : sdnet@hkex.com.hk


Updated 01 Mar 2016

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