This page and related contents will be migrated to
Client Connect by first half of 2020 tentatively. Participants are reminded to sign-up by submitting the
CCDA Form as soon as possible.
Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.
SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.
Price Information/ Technical Specification/ Service Level of SDNet/2
SDNet/2 Installation Guidelines
Vendors Contact Information
a. For Ordering, Billing and General Enquiry
|
|
HKT |
HGC(1) |
WTT |
|
Phone:
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2888-2929 or dedicated Account Manager
|
8196-1238
|
2112-9000 (Ordering)
121-388 (Billing and General Enquiry)
|
|
Service Hours:
|
Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
|
Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
|
Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
|
|
Email Address:
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sdnet@pccw.com
or E-Mail to dedicated Account Manager
|
sdnet_hotline@hgc.com.hk
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sdnet@wtthk.com
|
b. 24-hour Technical Support / Fault Reporting
|
|
HKT |
HGC(1) |
WTT |
|
Phone:
|
2888-8808
|
2121-1238
|
121-388
|
|
Email Address:
|
sdnet_support@pccw.com
|
sdnet_support@hgc.com.hk
|
sdnet_support@wtthk.com
|
Note (1): HGC Global Communications Limited (HGC) will cease to be a SDNet/2 Accredited Vendor effective from 1st May 2020.
