Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.
SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.
Price Information/ Technical Specification/ Service Level of SDNet/2
SDNet/2 Installation Guidelines
Vendors Contact Information
a. For Ordering, Billing and General Enquiry
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HKT |
HGC(1) |
WTT |
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Phone:
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2888-2929 or dedicated Account Manager
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8196-1238
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2112-9000 (Ordering)
121-388 (Billing and General Enquiry)
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Service Hours:
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Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
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Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
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Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
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Email Address:
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sdnet@pccw.com
or E-Mail to dedicated Account Manager
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sdnet_hotline@hgc.com.hk
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sdnet@wtthk.com
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b. 24-hour Technical Support / Fault Reporting
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HKT |
HGC(1) |
WTT |
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Phone:
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2888-8808
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2121-1238
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121-388
|
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Email Address:
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sdnet_support@pccw.com
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sdnet_support@hgc.com.hk
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sdnet_support@wtthk.com
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Note (1): HGC Global Communications Limited (HGC) will cease to be a SDNet/2 Accredited Vendor effective from 1st May 2020.
