Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.
SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.
Price Information/ Technical Specification/ Service Level of SDNet/2
SDNet/2 Installation Guidelines
Vendors Contact Information
a. For Ordering, Billing and General Enquiry
|
|
HKT |
HGC
|
WTT |
|
Phone:
|
2888-2929 or dedicated Account Manager
|
8196-1238
|
2112-9000 (Ordering)
121-388 (Billing and General Enquiry)
|
|
Service Hours:
|
Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
|
Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
|
Monday – Friday:
9:00 – 18:00
Saturday:
9:00 – 13:00
(except Public Holidays)
|
|
Email Address:
|
sdnet@pccw.com
or E-Mail to dedicated Account Manager
|
sdnet_hotline@hgc.com.hk
|
sdnet@wtthk.com
|
b. 24-hour Technical Support / Fault Reporting
|
|
HKT |
HGC
|
WTT |
|
Phone:
|
2888-8808
|
2121-1238
|
121-388
|
|
Email Address:
|
sdnet_support@pccw.com
|
sdnet_support@hgc.com.hk
|
sdnet_support@wtthk.com
|
