Notice of System Maintenance
HKEX will be performing scheduled system maintenance from 16:00 (HKT) to 23:30 (HKT) on 10 Jan 2026 (Saturday). During this period, our websites, email notification and other data services may be affected. Users may also experience interruptions or slow responses of other website services. Thank you for your patience and understanding.
Market Turnover
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Market Data (OMD-C, OMD-D, OMD-CC, IIS)

Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.

SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors.  

Price Information / Technical Specification / Service Level of SDNet/2

SDNet/2 Installation Guidelines

Vendors Contact Information

a. For Ordering, Billing and General Enquiry

HKT HKBNES(2) 
Phone: 2888-2929 or dedicated Account Manager 2112-9000 (Ordering)
121-388 (Billing and General Enquiry)

Service Hours: Monday – Friday: 9:00 – 18:00
Saturday: 9:00 – 13:00
(except Public Holidays)
Monday – Friday: 9:00 – 18:00
Saturday: 9:00 – 13:00
(except Public Holidays)
Email Address: sdnet@pccw.com

or E-Mail to dedicated Account Manager

sdnet@hkbn.com.hk

 

b. 24-hour Technical Support / Fault Reporting

HKT HKBNES(2)
Phone: 2888-8808 121-388
Email Address: sdnet_support@pccw.com sdnet_support@hkbn.com.hk
 

HKEX Technical Support

Email : sdnet@hkex.com.hk


Updated 01 Mar 2016