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Listed Derivatives Clearing (DCASS, CCMS)

Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.

SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors. 

Price Information / Technical Specification / Service Level of SDNet/2

SDNet2_Installation_Guide

Vendors Contact Information

a. For Ordering, Billing and General Enquiry

              HKT            HGC(1) WTT
Phone: 2888-2929 or dedicated Account Manager 8196-1238 2112-9000 (Ordering)

121-388 (Billing and General Enquiry)

Service Hours:

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Email Address: sdnet@pccw.com

or E-Mail to dedicated Account Manager

sdnet_hotline@hgc.com.hk sdnet@wtthk.com.hk

b. 24-hour Technical Support / Fault Reporting

 
HKT 
HGC(1)
WTT
Phone: 2888-8808 2121-1238 121-388
Email Address: sdnet_support@pccw.com sdnet_support@hgc.com.hk sdnet_support@wtthk.com.hk   

Note (1): HGC Global Communications Limited (HGC) will cease to be a SDNet/2 Accredited Vendor effective from 1st May 2020.

HKEX Technical Support

Email : sdnet@hkex.com.hk


Updated 05 Jul 2019

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