Listed Derivatives Clearing (DCASS, CCMS)

Securities and Derivatives Network (SDNet) is an integrated Optical Ethernet network infrastructure for supporting HKEX securities and derivatives trading, clearing and settlement, market data services.

SDNet/1 was first launched in 2005 and followed by the upgrade to SDNet/2 in 2012. SDNet/2 is designed for high resilience, higher bandwidth options and lowered network round-trip latency, and SDNet/2 is being supported by multiple carriers, known as Accredited Vendors. 

Price Information / Technical Specification / Service Level of SDNet/2


Vendors Contact Information

a. For Ordering, Billing and General Enquiry

              HKT                        HKBNES
Phone: 2888-2929 or dedicated Account Manager 2112-9000 (Ordering)

121-388 (Billing and General Enquiry)

Service Hours:

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Monday – Friday: 9:00 – 18:00

Saturday: 9:00 – 13:00

(except Public Holidays)

Email Address: sdnet@pccw.com

or E-Mail to dedicated Account Manager


b. 24-hour Technical Support / Fault Reporting

Phone: 2888-8808 121-388
Email Address: sdnet_support@pccw.com sdnet_support@hkbn.com.hk


HKEX Technical Support

Email : sdnet@hkex.com.hk

Updated 29 Apr 2020